MESSAGE
Meet customers where they are — by text.
Suprata Message lets you send and receive text and picture messages directly from your CRM. Confirm appointments, send estimates or invoices, and answer customer questions without switching apps. Integrated automation handles reminders and notifications so you can maintain great communication without adding to your team’s workload.
Faster Communication, Happier Customers
Most customers prefer text over phone calls or emails. Suprata Message makes it easy to engage with them in the channel they actually read. Every conversation is linked to the customer’s account, giving you a full communication history at a glance. With built-in automation, you can send appointment confirmations, follow-ups, and reminders without lifting a finger — and still have the option for quick, personal responses when needed.
Two-Way Text Messaging
Send and receive SMS and MMS directly from the customer’s account in Suprata CRM.
Automated Notifications and Confirmations
Automatically remind customers of upcoming appointments or notify them when estimates and invoices are ready.
Fully Integrated with Your Workflow
Messages tie into your jobs, estimates, invoices, and scheduling so your communication is always relevant and timely.
Stay in Sync With Every Conversation
Every message is tied directly to your customer’s record, so you can see past communications, job details, and account history in one place. No switching between apps, no guessing who said what — just a complete, accurate picture of every interaction, ready when you are.
Feature List
Send and receive text and picture messages from within CRM
Automated appointment confirmations by text
Automated job reminders and status updates
Send estimates and invoices by text with links
Conversation history stored in customer account
Works with Suprata Automate for advanced messaging workflows
Opt-out management to maintain compliance
Supports multiple staff users with role-based access
Works seamlessly with Suprata CRM, Job, Automate, Core, Estimate, and Invoice.
Everything You Need to Run the Job
From booking to billing, Suprata keeps every job moving. Drag-and-drop scheduling, automated reminders, smart notifications, and real-time job notes with photos — all in one place.
Suprata is the all-in-one platform built for service businesses.
With 30+ integrated tools, from scheduling and CRM to billing, messaging, and AI, we help you streamline operations and grow with confidence.
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