CSR
The front desk powerhouse for service businesses.
Suprata CSR equips your customer service representatives with everything they need to book calls, create accounts, and launch jobs in seconds. With built-in search, integrated messaging, and real-time call booking, it keeps your team fast, informed, and ready to impress customers from the very first contact.
Serve Customers Faster and Smarter
Suprata CSR is designed for speed and simplicity. Your reps can instantly find customer records, create new accounts, and start jobs without flipping between systems. The Booked Call Panel ensures every appointment is tracked, and SuprataMessage integration makes it easy to confirm details by text. The result is fewer missed opportunities and smoother customer experiences.
Lightning-Fast Customer Search
Pull up customer records instantly. When an incoming call matches an existing customer, their account opens automatically so your team has all the details before saying hello.
One-Click Job Creation
Create jobs directly from the CSR interface and have them instantly appear in scheduling and job management. No extra steps, no duplicate entry — just quick, accurate job creation while the customer is still on the line.
Integrated Call Booking
Book and confirm calls in real time. Appointments are immediately added to the schedule, and SuprataMessage can automatically send text confirmations and reminders to the customer.
Hand Your CSR the Tools They Need
Empower your customer service team with a unified workspace that puts everything at their fingertips. From instant customer lookups to real-time call booking and one-click job creation, Suprata CSR removes the friction so your reps can focus on delivering fast, friendly, and accurate service every time.
Feature List
Instant customer search with partial entry support
New account creation in seconds
Job creation from the CSR dashboard
Integrated SuprataMessage for text confirmations and follow-ups
Booked Call Panel for real-time appointment tracking
Complete visibility into customer records before and during calls
Direct integration with Suprata CRM and Schedule
Streamlined interface built for high call volume environments
INTRODUCING
SUPRATA SCHEDULE
Master Your Team’s Time and Resources with Suprata Schedule
Suprata Schedule gives you complete control over your calendar, workforce, and job assignments in one intuitive interface. Assign jobs to the right team members, manage recurring appointments, and view availability at a glance. Whether you’re coordinating a single crew or multiple teams across locations, Suprata Schedule ensures nothing falls through the cracks.
Contact Suprata Support for More Information
Here's what you get:
Drag-and-drop job and appointment scheduling
Multi-location and multi-team calendar views
Color-coded schedules for easy status tracking
Assign jobs to specific employees, crews, or contractors
Daily, weekly, and monthly view modes
Integrated customer and job details accessible from the schedule
Works with Suprata Jobs for instant job creation and updates
Supports scheduling for both field and in-office staff
Everything You Need to Run the Job
From booking to billing, Suprata keeps every job moving. Drag-and-drop scheduling, automated reminders, smart notifications, and real-time job notes with photos — all in one place.
Suprata is the all-in-one platform built for service businesses.
With 30+ integrated tools, from scheduling and CRM to billing, messaging, and AI, we help you streamline operations and grow with confidence.
Quick links
© Suprata.Com. 2025. All Rights Reserved.