
Effective Date: March 3, 2026
This End User License Agreement (“Agreement”) is entered into by and between WORKSHARE LLC, a New Hampshire limited liability company with its principal place of business in Laconia, New Hampshire (“Company,” “WORKSHARE,” “we,” or “us”), and the entity or individual accepting this Agreement (“Customer”).
By accessing or using the Suprata software platform and related services (the “Platform”), Customer agrees to be bound by this Agreement.
“Platform” means the Suprata software-as-a-service system, including all modules, features, APIs, updates, documentation, and related services.
“Customer” means the subscribing business entity.
“Authorized Users” means employees, contractors, or agents authorized by Customer to use the Platform.
“Customer Data” means data uploaded to or processed within the Platform by Customer.
“Confidential Information” means non-public information disclosed by either party.
Subject to this Agreement and payment of applicable fees, Company grants Customer a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Platform during the subscription term for Customer’s internal business operations.
No ownership rights are transferred.
All rights not expressly granted are reserved by Company.
Customer shall not:
Reverse engineer, decompile, or attempt to extract source code
Copy, resell, sublicense, or distribute the Platform
Use the Platform to build a competing product
Interfere with system integrity or security
Circumvent usage limits
Access the Platform for benchmarking or competitive analysis without written consent
Use the Platform in violation of law
Unauthorized use may result in immediate termination.
Customer is responsible for:
All activity under its account
Maintaining credential security
Managing user permissions
Ensuring lawful authority for Customer Data
Compliance with applicable laws
Company is not responsible for the legality or accuracy of Customer Data.
The Platform, including all intellectual property rights, is and remains the exclusive property of WORKSHARE LLC.
Customer retains ownership of Customer Data.
Customer grants Company a limited license to host, process, transmit, and display Customer Data solely to provide the Platform.
The Platform may include optional AI-powered functionality.
AI features are provided “as available.”
Data transmitted to AI providers is used for inference only.
Data is not used to train AI models.
Customer controls activation of AI features.
AI outputs may be inaccurate and require human review.
Company disclaims liability for decisions made based on AI-generated content.
Integrations and Third-Party Services
Customer may elect, at its discretion, to (i) utilize existing third-party platform integrations made available within the Platform, or (ii) contract WORKSHARE to design, develop, configure, or maintain specialized integrations with third-party systems, applications, APIs, hardware, or services (collectively, “Third-Party Services”). Third-Party Services may include, without limitation, payment processors, accounting systems, ERP systems, CRM tools, banking interfaces, messaging providers, telephony providers, analytics platforms, artificial intelligence services, hardware devices, IoT equipment, government compliance systems, tax engines, and other add-on services.
Customer acknowledges and agrees as follows:
The Platform may transmit, receive, store, or process Customer Data and related metadata to or from Third-Party Services at Customer’s direction, configuration, or authorization.
WORKSHARE does not own, operate, or control Third-Party Services and is not responsible for their privacy practices, data handling procedures, security controls, uptime, reliability, regulatory compliance, functionality, or performance.
WORKSHARE makes no representations or warranties regarding compatibility, interoperability, accuracy of data exchange, uptime, latency, security, or the continued availability of any Third-Party Service or integration.
Third-Party Services may modify, restrict, suspend, terminate, or materially alter their APIs, documentation, pricing, rate limits, authentication methods, or service functionality at any time. WORKSHARE shall not be liable for any resulting interruption, degradation of service, increased costs, data inconsistencies, or loss of features.
Development of specialized integrations may require cooperation from the Third-Party Service provider, access credentials, technical documentation, sandbox environments, or other materials. WORKSHARE does not guarantee that such integrations will be feasible, approved, certified, or maintained by the Third-Party provider.
Ongoing maintenance, updates, or remediation of custom integrations necessitated by third-party API changes, version updates, security patches, or compliance changes may require additional fees and a separate scope of work.
Customer is solely responsible for reviewing and complying with the applicable terms of service, privacy policies, data processing agreements, financial regulations, export controls, and other contractual or legal obligations imposed by Third-Party Service providers.
Customer is responsible for securing and safeguarding all API keys, credentials, tokens, certificates, and access permissions associated with Third-Party Services. WORKSHARE is not responsible for breaches, misuse, or unauthorized access resulting from compromised credentials outside its direct control.
Data exchanged with Third-Party Services may be subject to transmission errors, delays, data mapping inconsistencies, formatting differences, rounding discrepancies, time zone conflicts, or other technical limitations inherent in cross-platform integrations.
Certain integrations may depend on internet connectivity, third-party infrastructure, cloud environments, or local hardware configurations outside WORKSHARE’s control.
Use of existing or custom integrations is at Customer’s sole risk.
Customer agrees to pay all applicable subscription and usage fees as specified in the applicable order form or subscription plan.
Payments are processed by third-party PCI-compliant payment processors. WORKSHARE does not store full credit card numbers.
All fees are non-refundable unless expressly agreed in writing.
If payment is not received when due:
WORKSHARE may suspend access to the Platform.
Continued nonpayment may result in termination.
If an account is suspended for nonpayment, WORKSHARE reserves the right to charge a reasonable reconnection or reinstatement fee prior to restoring access.
Customer is responsible for all taxes, duties, or governmental assessments associated with use of the Platform, excluding taxes based on WORKSHARE’s net income.
Each party agrees to protect the other’s Confidential Information using reasonable safeguards.
Confidential Information does not include information that:
Is publicly available
Was independently developed
Was lawfully received from a third party
Company implements commercially reasonable security measures, including:
Encryption in transit
Access controls
Role-based permissions
US-based hosting infrastructure
Company does not guarantee absolute security.
Support may require access to Customer accounts.
Company will:
Obtain explicit Customer authorization
Limit access to the scope necessary
Restrict access to authorized personnel
This Agreement remains in effect during the active subscription.
Company may suspend or terminate access for:
Breach of this Agreement
Nonpayment
Misuse of the Platform
Legal requirements
Upon termination:
Access is revoked
Data is retained for up to sixty (60) days
Data may be deleted earlier upon written request
After the retention period, data is permanently deleted subject to backup cycles.
THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.”
COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:
MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
ERROR-FREE OPERATION
UNINTERRUPTED SERVICE
Company does not guarantee that the Platform will meet Customer’s specific requirements.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
IN NO EVENT SHALL WORKSHARE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
WORKSHARE’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE PLATFORM OR THIS AGREEMENT SHALL NOT EXCEED:
THE AMOUNT ACTUALLY PAID BY CUSTOMER FOR THE PLATFORM DURING THE BILLING PERIOD IN WHICH THE ALLEGED EVENT GIVING RISE TO THE CLAIM OCCURRED, AND IN NO EVENT SHALL SUCH LIABILITY EXCEED THE TOTAL AMOUNT PAID BY CUSTOMER TO WORKSHARE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
THE FOREGOING LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE.
Customer agrees to indemnify and hold harmless Company from claims arising from:
Customer Data
Customer misuse of the Platform
Violation of law
Violation of third-party rights
Company is not liable for delays or failures caused by events beyond reasonable control, including:
Natural disasters
Cyberattacks
Government actions
Infrastructure failures
Third-party service outages
Company may modify the Platform and this Agreement from time to time.
Material changes will be posted with an updated Effective Date.
Continued use constitutes acceptance.
This Agreement shall be governed by and construed under the laws of the State of New Hampshire, without regard to conflict of law principles.
Any disputes shall be resolved exclusively in the state or federal courts located in New Hampshire.
This Agreement, together with the Privacy Policy and any applicable Order Forms, constitutes the entire agreement between the parties.
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